totally connected 24/7!

I'm FINALLY connected 24/7 using pac net wireless connection. but it was a LOOOOOONNNG ride before I could be connected.

Pac net technician came to my house today to install the wireless on the bro's PC and my laptop. when I went home, i tried. It was OK at 1st, but became a bit wonky. So i kay kiang and did something to it and it totally didn't work! So i called the 24-hr customer service hotline at... 12.30am!!!!

I'm VERY HAPPY with the service of the technical support staff Peng Huat (or so I think that's how his name is spelt!!!) Despite calling him so early in the morning, he sounded very pleasant over the phone and was very very patient in answering all my questions and troubleshooting all my problems, considering i'm not all that IT-savvy. And it's not just about it being his job. He made everything so easy for me, even when I've never seen the display on my monitor before!

Peng Huat's one person to be commended for his excellent service. Wish people in the service industry have a high level of service like he does.

Hello internet world! I'm back with a vengeance! :p